In my dream, my husband and I were in discussions with a mattress manufacturer about potential cooperation.
We mentioned to them that their official website design isn't good, making it difficult for customers to find the products they're looking for. Moreover, it's slow, which could lead to missed business opportunities.
It was clear they didn't believe our suggestions. They responded dismissively, saying they would talk to their technical team, then ignored us.
I watched from the sidelines as they operated. When customers called, their manager, a guy with a slight beard resembling a Spaniard, had to run from one end of the counter to the other to answer the phone. The cord was long and kept getting tangled, risking tripping people. By the time he finally answered, the customers had already hung up.
I felt their service process had issues. Their outdated methods haven't kept pace with modern changes, likely causing various complaints from customers.
As I continued observing, I thought if they could incentivize their employees a little, encouraging them to improve customer service together, it could be a great system for the company. Employees would perform better, customers would be satisfied, and the company wouldn't need to spend much.
My husband told me to ignore them. After all, with their current business practices, they're bound to fail sooner or later.
夢見我和老公跟一家床墊廠商在商談合作事宜。
我們跟他們提起他們的官網設計並不好，會造成客戶在網站上查詢不到想要的商品。而且速度慢，這樣子會失去客戶商機。
看得出來他們並不相信我們的建議。用敷衍回應的方式，說他們會跟技術人員講，就沒再理會我們。
我在角落裡看著他們運作。客戶打電話進來，他們的主管，一位留著小鬍子有點像是西班牙人的男生，得從櫃檯的這一頭跑到另一頭去接電話。電話線又長，還怕纏住絆倒人。等到他終於把電話接起來的時候，客戶都已經掛斷了。
我覺得這服務的流程是有問題的。這種老派的做法，沒有追上新時代的變化，很容易讓客人產生各種不同的抱怨。
我繼續觀察，覺得如果他們可以給員工一點小的獎勵，讓員工一同把客服做好，其實對公司來說，是一個很好的制度。員工會做好，客戶滿意， 公司又不用花很多錢。
老公要我不要理他們。反正他們這種做生意方式，遲早會失敗收場。
Constructive Resolution: As you continue observing, you notice the manager finally listens to your suggestions. They implement the changes you recommended for the website and the customer service process. The improvements lead to an increase in customer satisfaction and business success. The company acknowledges your valuable input, and your relationship with them becomes strong and collaborative.
Personal Realization: As you watch the chaotic scene, you suddenly realize that this disorganization mirrors a part of your own life or work environment. Inspired by the dream, you decide to take proactive steps to improve your own processes and communication. This self-reflection leads to positive changes in your personal or professional life, making you feel more in control and effective.
Mystical Insight: As you observe, the scene shifts and you find yourself in a serene garden. An old wise figure appears and explains that the chaotic business represents the struggles you face when your ideas are not valued. The figure advises you to seek out environments and people who appreciate and support your vision. You wake up feeling a sense of peace and clarity about pursuing new opportunities where your contributions are valued.
Empowered Departure: Frustrated by the company’s inefficiency and dismissal of your ideas, you decide to leave the meeting. As you walk out, you come across another company that is eager to hear your suggestions. They quickly implement your ideas, leading to immediate success. This new partnership flourishes, and you feel validated and empowered for standing by your convictions.
Team Collaboration: After observing the issues, you and your husband decide to take a more hands-on approach. You gather the employees and have a brainstorming session to come up with solutions together. The collaborative effort energizes the team, and they implement a new system that dramatically improves efficiency and customer satisfaction. The company's success grows, and you feel a strong sense of accomplishment and teamwork.
Dream interpretation can be subjective and depends heavily on personal experiences and emotions. Here's a possible interpretation of the dream based on the themes present:
The dream seems to reflect a situation where you and your husband are engaging with a business or organization (represented by the mattress manufacturer) that is not receptive to your ideas or feedback. This could symbolize a real-life scenario where you feel your suggestions or concerns are being ignored or undervalued, possibly in a professional or even personal context.
The issues with the website design and customer service in the dream suggest frustrations with inefficiencies or outdated practices in the organization you're dealing with. It may reflect your perception of certain situations or environments in your waking life where you feel improvements are needed but are not being implemented.
Your observation of the manager struggling with the phone and the suggestion about incentivizing employees could indicate a desire for more effective communication and operational efficiency in your own professional or personal interactions.
Your husband's advice to ignore the situation in the dream may symbolize a practical approach or perhaps a suggestion to prioritize your own well-being and not let such issues affect you deeply.
Overall, this dream could be highlighting your feelings of frustration or dissatisfaction with certain aspects of your current environment or relationships, and it may suggest a need to find ways to address these issues constructively or to focus on what you can control.